Tuesday’s Tip: Getting help with the Infusionsoft API

The Infusionsoft API gives you the power to extend your marketing efforts outside of Infusionsoft and to tie all of your business tools together. Want to use SurveyMonkey responses to trigger campaigns? Want to sync your customers between your front office software and Infusionsoft? Want to let your customers schedule their own appointments? The API makes all of this possible.

There are many integration solutions available for Infusionsoft that use the API. We offer several (including a SurveyMonkey integration), and there are a pile more in the Infusionsoft Marketplace. These solutions make it possible to quickly and affordably use the API to improve your business processes.

But what if you need something unique? You have two options: hire a developer or write the code yourself.

Hire a developer

If you choose to hire a developer, we recommend choosing one that already has experience with the Infusionsoft API and that focuses on Infusionsoft development. You can find several in the Infusionsoft Marketplace.

Do it yourself

If you have some programming knowledge or need something very simple, you may be able to work with the API on your own. Everyone at some point runs into a problem or needs to reference the documentation, so I’ve put together a list of the most useful API developer resources.

 

DIY resources

  • API documentation – Tells you what API features are available and how to use them.
  • Table reference – To get data into or out of Infusionsoft, you need to know how the data is stored. The table reference gives you this information. It can be a bit confusing because some table names don’t match the current vernacular (for example, groups are actually tags).
  • Community forum – When you get stuck and you just don’t know what to do next, the community forum gives you a chance to ask for help from fellow developers.
  • Facebook group – For the serious API aficionado, the official Facebook group often has discussions about the latest API features, tips, tricks, and problems.

Leave a Reply