Infusionsoft doesn’t let you pause campaigns. Once your campaign has gone live, the only option you are given is to un-publish and delete it. But what if you need to put it on hold for a few days? Or what if you want to stop the campaign, but leave it in your account so you can repurpose it for a new campaign? This simple workaround makes that possible!
First, edit your campaign. Next, select the line going from your entry goal to your sequence. Hit the delete key to make it disappear.
Once the connection to your sequence is gone and your campaign is published, your contacts won’t be able to enter your sequence. The campaign is effectively paused.
But what about contacts that are already in a sequence? If you want to remove them from the sequence, hover over the sequence and click the blue people icon.
Click Actions, then Start/Stop a Campaign Sequence.
From this screen you can choose which campaign and sequence to stop. Select Stop in the first box, your campaign in the second box, and the specific campaign sequence in the third box. Click Process Action to stop the campaign sequence. You can repeat this step if you need to stop multiple campaign sequences.
To get your campaign going again, all you have to do is re-connect your goal to your sequence, then publish your campaign.